MSPs u thei busi ess ac oss a PSA fo tickets a d billi g, a quoti g tool, a CRM, a epo ti g p oduct, a p oject pla e a d the sp eadsheets that hold them togethe . Each o e holds pa t of the t uth, a d eve ue leaks i the ha doffs. A wo quote waits days while a p oject ma age e-types the stateme t of wo k i to the PSA. E gi ee s hea the same equest i ticket afte ticket, a d it eve eaches sales. A St ategic Busi ess Review (SBR) o qua te ly busi ess eview (QBR) fo o e clie t ca take five to seve hou s to assemble. Dashboa ds eed a co sulta t to set up a d still give th ee a swe s to o e questio .
Cu e t does ot ask a MSP to eplace its PSA. The PSA stays the system of eco d fo time, tickets a d billi g. Cu e t sy cs two ways with it a d ha dles the wo k the PSA was eve built fo .
“MSP ow e s do ‘t eed a eleve th tool. They eed the te they al eady pay fo to stop losi g mo ey betwee each othe . Cu e t sits o top of the PSA you al eady u , so you team keeps billi g a d tickets whe e they a e a d gets back the hou s it spe ds e-typi g quotes, ebuildi g schedules a d chasi g umbe s obody t usts. Twe ty MSPs payi g i the fi st eight days tells us that pai is the same o both sides of the Atla tic.”
Kevi Damgha i , Fou de , Cu e t MSP I c.
Quote-to-p oject automatio . Cu e t eads a wo quote li e by li e a d builds the phases, tasks, depe de cies a d dates a ou d the hou s sold, the pushes the pla i to the PSA. Kickoff moves f om days to the same day. Quotes flow i f om ScalePad Quote , Co ectWise CPQ, Kaseya Quote Ma age a d HaloPSA.MSP p oject ma ageme t. A depe de cy-awa e scheduli g e gi e with c itical path, Ka ba a d Ga tt boa ds, PTO-awa e timeli es a d eusable p oject playbooks. D ag o e date a d the pla eflows a ou d time off a d eal availability. Time e t ies go to the PSA fo billi g, a d gua ds catch u billed hou s befo e they a e lost.Whitespace a alysis (pate t pe di g). Cu e t eads eve y ticket a d email i the PSA a d maps what each accou t keeps aski g about agai st the se vices it buys, so accou t ma age s see the eve ue sitti g i ope gaps a d which accou ts a e al eady aski g.St ategic Busi ess Reviews i u de a hou . Cu e t pulls a accou t’s tickets, devices, su vey espo ses a d co t act li es, d afts the eview with i dust y be chma ks, a d ha ds it to a accou t ma age to check a d p ese t.AI dashboa ds a d TV mode. Desc ibe the umbe you wa t to watch a d Cu e t builds the tile f om PSA a d emote mo ito i g a d ma ageme t (RMM) data, with o e defi itio behi d eve y met ic, leade boa ds fo the team, a d a kiosk mode fo the office wall.A MSP CRM a d sales pipeli e. Compa ies, co tacts, deals, custom pipeli es, email seque ces, website lead fo ms, commissio s a d accou t p ofitability, all eadi g the same PSA data the se vice desk uses.I teg atio s MSPs al eady use. Mic osoft 365, HubSpot, Datto RMM, Ni jaO e, Co ectWise RMM, Addigy, Auvik, U iFi, Cisco Me aki, Fo ti et, Hu t ess, Se ti elO e, Th eatLocke , Duo, K owBe4, Datto BCDR, Veeam, Axcie t, ScalePad a d C ewHu, plus a clie t po tal fo co-ma aged p ojects.
Cu e t a day to day i side ITPa t e s+, a ma aged IT a d cybe secu ity p ovide se vi g busi esses i 39 states, befo e it was offe ed to othe MSPs. Its team measu ed:
90% less time to p epa e a St ategic Busi ess Review, f om five to seve hou s dow to u de o e.85% less time to build a p oject pla .Same-day kickoff f om wo quote to scheduled p oject, dow f om five days.20 hou s a week saved by o e p oject ma age o scheduli g a d p oject c eatio .$7,281,285 pe mo th of u sold se vices su faced by whitespace a alysis ac oss 18,303 gaps i a si gle MSP’s book, $597,438 of it i se vices those accou ts we e al eady aski g about i tickets a d email.
“I used Cu e t th ough the beta a d ow the elease. As a p oject ma age , I ca schedule a d build p ojects i a f actio of the time. It saves me at least 20 hou s a week.”
Michael Shields , P oject Success Lead, ITPa t e s+
O Mo day, Septembe 21, Sy c o joi s Autotask, Co ectWise PSA a d HaloPSA as a suppo ted PSA, which ope s Cu e t’s p oject ma ageme t, sales pipeli e, dashboa ds a d St ategic Busi ess Reviews to MSPs that u o Sy c o.
“We built Cu e t a ou d the PSA a MSP al eady t usts, whicheve o e that is. F om Mo day, MSPs that u o Sy c o get the same p ojects, pipeli e, dashboa ds a d eviews as eve y othe Cu e t MSP.”
Kevi Damgha i , Fou de , Cu e t MSP I c.
The fi st 100 MSPs to subsc ibe lock i fou de s p ici g of $50 pe use pe mo th. MSPs ca co ect Autotask, Co ectWise PSA o HaloPSA today, o Sy c o f om Mo day, a d see thei ow whitespace i the fi st hou with a 14-day f ee t ial at cu e t.day.
Cu e t MSP I c. makes Cu e t, the p ojects, sales a d epo ti g platfo m fo ma aged se vices p ovide s. Cu e t co ects to Autotask, Co ectWise PSA, HaloPSA a d Sy c o a d adds depe de cy-awa e p oject ma ageme t, quote-to-p oject automatio , a MSP CRM, AI dashboa ds, St ategic Busi ess Reviews a d pate t-pe di g whitespace a alysis. Cu e t was built by MSP ope ato s a d is based i G a d Rapids, Michiga . Lea mo e at cu e t.day.
Cu e t MSP I c.
Autotask, Co ectWise, HaloPSA, Sy c o a d all othe p oduct ames a e t adema ks of thei espective ow e s a d a e used he e to desc ibe compatibility o ly.